All reviews of FERNANDO RIVERA
Review about: Alligator Warehouse
Clothes
BUY AT YOUR OWN RISK!!!!
I ordered 2 suits from them on May 30th...I purposely did not part ther extra 30 dollars for 2 day shipping.
I get the confirmation email stating that both suits would arrive between 5 and 7 business days... I received 1 of the 2 suits a few days ago, so I emailed them about only receiving 1 suit instead of both. Keep in mind that both suits were under the same tracking number.
The response I got from alligator warehouse is that the other suit was shipped separately and that they would provide me with the tracking number for the 2nd suit.
Upon checking the tanning number, the suit was scheduled to arrive on Tuesday June 8th.
I received the wrong suit in the mail today June 4th.
I sent an email with pictures of the suit that I received. They offered me a 30 dollar refund if I would keep the suit. The suit is not at all to my liking, so I asked to return the wrong suit that was sent to me.
They instructed me to return the suit, and that they would take care of it.
I was never provided with a return label, so I had to pay 30 dollars to ship the wrong suit back to them.
I am now asking for reimbursement for the cost of shipping, since they failed to provide me with a return label.
I am also asking that if they cannot guarantee that the correct suit cannot be delivered to me by June 9th, which is the 7th business day from the date that my order was placed (May 30th), that my order be canceled and to refund my money. I have yet to receive a response. As of now, their prices are good, but their customer service sucks!!!Review about: Alligator Warehouse
Clothes
So this business is run by thieves who are complete idiots. I placed my order on Tueday NIGHT, MAY 18th to be exact. I paid 30 dollars extra for 2 DAY SHIPPING...naturally, anyone who has common sense would know that if you placed your order at NIGHT, your order won't be shipped until the next day. These morons have difficulty understanding the fact that if you order on Tuesday May 18th at night, pay 30 dollars extra for 2 day shipping, which means, that you would expect for your order to ship the NEXT DAY, Wednesday, MAY 19TH,which would make it the 1ST day of the 2 day shipping... THURSDAY, MAY 20TH would be the 2ND day of the 2 day shipping... am I wrong?? Is my math off??? They refused to see their wrong, and do not care about customer satisfaction... they do not care
Review about: Alligator Warehouse
Clothes
I purchased an item on this website, paid 30 dollars extra for 2 day shipping, only to get a bogus tracking number for FedEx, which then tells ne that my package will be delivered 4 days from the date that I placed the order. I will give them 24 hours to provide an update... so far, I can say..DO NOT BUY FROM ALLIGATOR WAREHOUSE... they are nothing more than SCAMMERS... there's no address for their company, no phone number either... had they been a legitimate company, they would've gained a new loyal customer, who would've gotten more people to purchase from them... but, word of mouth is the best form of advertisement... as of right now, my opinion still stands...STAY AWAY...DO NOT BUY....SCAMMERS!!!
Wed is order day and pickup day. So Friday is del day. So if they are saying Sat, they are incorrect. If you are saying Thursday, you also are incorrect.
I work for FedEx.