Alligator Warehouse - Overall Rating based on 23 reviews
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Men's apparel purchase
My experience buying men's clothes from this company was amazing. Even though I saw some bad reviews, my own experience was really outstanding. I ordered some clothes on a Sunday and got them delivered by FedEx to my door by Wednesday. The clothes I got were exactly what I wanted, and they were packaged really nicely. They were hanging on a hanger neatly and looked very professional. After this great experience, I would definitely shop with this company again in the future.
Handmade Leather Ankle Boots
Don't know if this company is legit or no, but I never got my order or any answer after emailing. There is no phone number, and no one answers the email messages. I would advise you to run not walk to the next site. Had to call my credit card company in which they had tried to contact Alligator Warehouse to no avail. Please try another company. This one is not right!
Ivory color Wedding Tuxedo
Hello my name is Jonathan Perry and I'm. about to be married on July 29 of this year. I placed an order for this particular tux about five weeks ago, of course I did receive the tux but it was to large I call them of course they didn't answer the phone, then I emailed them they did answer back explaining to me that in order for me to exchange the never worn tux I would have to GET THIS PAY THEM $25. Now this is Only for an exchange.i then we t to Fed X to send the tux back so the young associate that was helping me said that even when she tried to call their again was NO! answer. So meanwhile a Fed X guy came in to pick up packages so I stopped him and explain to him about my problem. He then told me that NO! I was doing to much all I had to do was take the label that was already printed on the package let the young tape the box and send it back, so I did all those things and also sent a message note with it explaining to them what I wanted them to do. Guess what? Still NOTHING FROM THEM. So now I'm doing what I got to do by going through the Better Business Bureau, and having the so call company investigated. Men, Women if you're looking for a suit or Tuxedo I truly advise you to NOT! USE ALLIGATOR Warehouse. Jonathan Perry Atlanta, Georgia.
Suits
These people are thieves and liars – straight criminals stealing and operating in the wide open and I am about to refer my experience with them over to the police for further actions. To make a long story short, I ordered five (5) suits totaling over $500 a while ago and still haven't received all of them. When something is finally shipped (after numerous begging requests), they only send one piece at a time. It is now at the point where they don't send anything now and just barely bother to lie about it, so I am in the process of notifying the police, BBB and whoever else about this bogus company.
Along with the criminal action of not providing already paid for items there is the constant lying and deceitfulness of the staff who you can only reach by email...not direct conversation or face to face meeting.
SPREAD THE WORD, DON’T THROW YOUR MONEY AWAY BY ORDERING ANYTHING FROM THIS COMPANY. I PAID FOR AN ORDER AND DID NOT RECEIVE THE MERCHANDISE. IT IS A RIP-OFF COMPANY WITH A CROOKED STAFF THAT IS FULL OF LIARS AND FALSE ADVERTISEMENT. JUST LOOK AT OTHER REVIEWS. SAVE YOURSELF THE FRUSTRATION…NOT TO MENTIONED EXPENSE AND GOOGLE OTHER ONLINE REPUTABLE STORES…YOU’LL GET MUCH BETTER MECHANDISE NOT TO MENTION SERVICE.
PLEASE…LET’S GET TOGETHER AND GO AFTER THESE FOOLS. HOLD ON TO YOUR RECEIPTS, PAYMENTS AND WHATEVER BECAUSE THEY WILL BE USED AS PROOF OF PAYMENT TO PUT THESE CLOWNS IN JAIL WHERE THEY BELONG.5 Suits
These people are criminals and I am about to refer my experience with them over to the police for further actions. To make a long story short, I ordered five (5) suits totaling over $500 a while ago and still haven't received all of them. When something is finally shipped (after numerous begging requests), they only send one piece at a time. It is now at the point where they don't send anything now and just barely bother to lie about it, so I am in the process of notifying the police, BBB and whoever else about this bogus company. FYI: Order #17420
Along with the criminal action of not providing already paid for items there is the constant lying and deceitfulness of the staff who you can only reach by email...not direct conversation or face to face meeting.
DON’T THROW YOUR MONEY AWAY BY ORDERING ANYTHING FROM THIS COMPANY. I PAID FOR AN ORDER AND DID NOT RECEIVE THE MERCHANDISEORDERED AND PAY FOR ANYTHING FROM THIS COMPANY. IT IS A RIP-OFF COMPANY WITH A CROOKED STAFF THAT IS FULL OF LIARS. JUST LOOK AT OTHER REVIEWS. SAVE YOURSELF THE FRUSTRATION…NOT TO MENTIONED EXPENSE AND GOOGLE OTHER ONLINE REPUTABLE STORES…YOU’LL GET MUCH BETTER MECHANDISE NOT TO MENTION SERVICE.seersucker suit
Ordered suit on June 2 and never received orer confirmation. Sent email for status, no response. If they can do customer service online at home (due to covid?) why not phone from home?
Suit
Ordered a suit from here, it came in a week like it said it would. I ordered a gray suit but when I opened the box to my surprise it was brown. I tried contacting them with multiple emails since when you call no one answers. They said allow 48 hours to get an email back but I sent those emails over a week ago and haven’t heard anything back. I want a refund but they won’t answer my emails. This store is a scam. Only order from this place if you want to pay for something and not get what you ordered and never get your money back. Complete waist of money and time.
Alligator shoes
I ordered a 750.00 pair of shoes that were supposed to be in stock but never got them. I couldn't talk to no one but only text. They gave me the runaround for abt a month. Finally got the money back. I will never order anything from them again, i would rather walk bare foot than order from them. Please read these reviews before you order from them because i know mine is definitely true!!
Mens Suit
This company is terrible. I ordered a men's suit from them. It was delivered in 7 days. It did not fit so I wanted to return it for a refund. The customer service was awful, there was no way to know how to return something unless you email them and wait 2 or 3 days for them to respond. They asked me why I wanted to return the item 3 times, I said it didn't fit 3 times, then they asked if I wanted to keep it for 50% off. I said no, why would I want to keep something that doesn't fit at all? The sizing chart was wrong because I purchased a suit in my size that would ordinarily fit. I returned it at my expensed ($22) and then they finally refunded my credit card the amount of the suit less $15 for shipping. I paid $149 for the suit and they refunded me $134. When I asked why, they said it was to cover the cost of them shipping the item to me initially. Their website advertises free shipping over $99. They said it was written in their return policy, which is poorly worded, grammatically incorrect and impossible to understand. DO NOT purchase from this company. I have NEVER heard of paying for shipping both ways. Every other online company I deal with makes returns easy. Do your research also, I wish I did.
Belvedere shoes
RED FLAG! PLEASE DONT BUY HERE, THE COMPANY IS A SCAM. WILL INDICATED ON ONLINE PRODUCT IS IN STOCK. ONCE UPON ORDERING THE NEXT DAY, A FAKE FED EX TRACKING NUMBER IS PRODUCE AND SENT TO YOUR EMAIL TO KEEP YOU AT EASE. KNOWING YOU WILL NEVER SEE YOUR PRODUCT NOR MONEY BACK. I REQUESTED AN REFUND AND THE COMPANY NEVER GIVES YOU YOUR MONEY BACK.#9423
Suit
I ordered a suit and it was late getting to me. I ordered a Black Suit and recieved a Blue Suit. Emailed and called customer service several times,i never recieved a call or email back.I am contacting the BBB and reporting this company , Alligator warehouse Mens Suits.
Purple suit for my dad
If your thinking about ordering from this company DON'T!!! I ordered my Dad a purple suit from this company which promised 5-7 days. I ordered on August 19th delivery was set for August 27th. September 13th, and 2 emails to them later, I still do not have my dad's suit. Not until I threatened them with calling the BBB did I get an IMMEDIATE response! And then they only asked me when did I need the suit, SMH. I told them I "needed" it when I ordered it!!! They said they would check to the order and get it to me next day, THEY DID NOT!!! They issued a refund 2 days later with no further communication letting me know they had. When I went to look at my order to see if it was shipped that's how I found out it was canceled and a refund was given. Now my dad has no suit for a special event!
Mens Ultra Slim Fit Strech Sateen Shiny Sharskin Suit in Black
The suit I ordered arrived precisely five business days from when I placed the, in the time frame promised. The size was correct, and the fit was as I expected. I saw many negative reviews posted about this company (after placing my order), so I became concerned. But my doubts dissipated as soon as I opened the package. The suit was on a plastic hanger, covered by a plastic sleeve inside the box. I worked in men's suiting for many years and am familiar with different fits (slim, modern, classic), so I knew the fit to order for my body type. From my experience selling suits, I know many guys are unaware of what suit fit/size works best for them. That's not entirely a guy's fault because designer-to-designer, country-to-country, suits can fit very differently. So, I wonder if some of the negative reviews about "wrong sizes" were because people were unsure of their size and fit for their body types. Also, suits are rarely a perfect fit fresh out of the box. 90% of men will require alterations for a proper fit. So, if you have an event coming up, don't wait two weeks out to purchase the suit. Give yourself at least 4-6 weeks to ensure enough time for the suit to arrive and get fit to your liking. In any case, the suit I ordered will work for my needs, and I would consider making another purchase with Alligator Warehouse.
Kenneth Crowder/ Kendog1963@icloud.com
I order a suit from Alligatorwarehouse (Mens Steve Harvey 2 Button Notch Lapel Suit in Indigo Blue Sharkskin x1 Blue/R52) on 9.21.21Order no. 5389 just checking on my status, along with my location no. 283966391058, please I would like to hear from you.Ghosted!!
I purchased a suit for an upcoming wedding for $179. and when I received it, it was not the right size. I contacted customer service and explain the situation and they replied that I returned the suit and they'll replace the suit, so I did it the very next day. I paid $30 to return the suit in contacting them and informed them that the soup should be returned to them within 4 days which it did. They later emailed me in told me that I'm entitled to getting another suit that's $30 over the price of which I purchased less. When I asked them for the same suit but two sizes ... I received a generated email stating the suit was damaged and for me to pick another suit. I gave him two selections of which I would be content with only to be given a repeat email saying the suit was damaged for me to pick another suit. It is now going on a month and a half, and still don't have a suit nor did I get a refund. It is now September 9th and I've yet to hear anything positive in regards to me getting a replaced suit or a refund of the suit and I'm running out of options. I don't recommend purchasing any suits from this location
Suit
Still waiting on a suit purchased 2 weeks ago(5-7) days is what i was told. Said they would contact FedEx about thr delay. Turns out FedEx still hasn't received the package yet. Had plans to order a 2nd suit for my best man. ... It will be my 1st anniversary by the timr I'd receive that one. Never again
Pegaso lizard oxford
First I ordered lizard loafers. They sent email saying that they were unavailable, in my size for shipping. I cancelled the order and ordered a higher price oxford. I was sent a confirmation email and a FedEx tracking number. The number turned out to be no good. FEDEX says that they never received the package. ALLIGATOR WAREHOUSE says that: "it was shipped under a different number"... and the warehouse would send me updated shipping information (they haven't); so I could track the package. I just called VISA & disputed the charge, since I have not received the package & can't track it either. I wish I had heeded the reviews, PRIOR to placing an order; but I assumed because of COVID-19, that shipping was askew.
I recently ordered a suit from this company. I need a larger size, and contacted them by email twice. I have received no response!!!!
Burgundy pinstripe suit
1st ordered burgundy suit. They did not have it so I agreed upon the black one. Suit sucked. Not the suit from picture. Far from it.
3 piece suite
Can’t give lower then two star for service or shipping.
I paid extra for three day delivery and it won’t be here for over a week after the label was created. So much for wearing it to the wedding. Company also refuses to respond to emails, which means they don’t care about the customer. Once you check out, your on your own.
Personally I would shop somewhere else, because I’m sure they will also refuse returns or take care of issues if there is one.3 suits
1 solid color steve Garvey suit with window pane vest did not receive the vest that was advertised with the suit. Ordered 3 suits received only 2. I was told 3rd suit was being shipped separately. Never received the suit. Was told fedex deliver the suit on a day that we were home all day. PLEASE IF YOU BUY ASK THEM TO REQUEST SIGNATURE UPON DELIVERY AND OPEN YOUR BOX RIGHT AWAY. I WILL NEVER ORDER FROM THEM AGAIN AND DO NOT RECOMMEND THEM. TERRIBLE EXPERIENCE. STILL WAITING FOR THE MISSING SUIT OR THE RETURN OF MY PAYMENT.
They're gaging me pure and simple!
Seersucker 3-button suit
READ THE FINE PRINT. The suit, even though ordered in a 48 R jacket size was cut high up in the armholes. So it didn't fit. Would not recommend you order from here unless you are slim and athletic. But not pudgy or a muscled dude for that matter. So it did not fit. Unless a product is defective, you end up paying shipping to and from. So a return on a $125 (112 with promo discount) cost me $25 in shipping.
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