All reviews of Karnsley Bienaime

  • Review about: Alligator Warehouse

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ghosted!!

    I purchased a suit for an upcoming wedding for $179. and when I received it, it was not the right size. I contacted customer service and explain the situation and they replied that I returned the suit and they'll replace the suit, so I did it the very next day. I paid $30 to return the suit in contacting them and informed them that the soup should be returned to them within 4 days which it did. They later emailed me in told me that I'm entitled to getting another suit that's $30 over the price of which I purchased less. When I asked them for the same suit but two sizes ... I received a generated email stating the suit was damaged and for me to pick another suit. I gave him two selections of which I would be content with only to be given a repeat email saying the suit was damaged for me to pick another suit. It is now going on a month and a half, and still don't have a suit nor did I get a refund. It is now September 9th and I've yet to hear anything positive in regards to me getting a replaced suit or a refund of the suit and I'm running out of options. I don't recommend purchasing any suits from this location