All reviews of Forrest Oberbrunner
Review about: Avianca
Flight booking experience
My recent experience with my flight booking was a total letdown. The connecting flight I had scheduled got canceled out of the blue, messing up my whole travel plan. And to top it off, when they re-booked me, I'll end up reaching my destination nearly a day later than I originally planned with a super long layover in between flights. When I tried to change to an earlier connecting flight, I was hit with crazy fees, which really got me down.
Not only did I have to deal with flight cancellations and re-booking issues, but my baggage also went missing even though they promised it would go all the way to my final stop. It just added to the headache of dealing with this airline.
And on top of everything else, the staff was no help at all. I was expecting some empathy and assistance, but all I got was a cold shoulder. The lack of customer service was a real letdown.
All in all, my whole experience with this airline was a total disaster. The extra costs, lost time, and ruined vacation enjoyment definitely cancel out any potential savings.