All reviews of Franca Corsi
Review about: White Shanty
March 16 2021
We ordered our French glass barn doors in March 2021, advised 6 to 8 weeks. We called numerous times for eta and could not get a straight answer. Doors were finally delivered June 16 and problems began. The delivery people outsourced to another company and they scratched our whole driveway dragging the crate to our garage.They wanted pictures of the person dragging the crate which of course we were not available so they won't refund us. In opening the crate, no instructions found, my contractor had to try and make sense of the pieces. We noticed the black paint on hardware is peeling off. Looking at doors, the frame that makes the French style paneling , is unglued from glass. Called customer service spoke to one supervisor ,sent him pictures, weekly followups and littlr progress. We did get a response that they can send us glue and paint to fix our 3000.00???? We finally speak to another supervisor, send him pictures ,provide in depth situation and also informed him that our contractor can't wait for additional doors to be sent as he has other jobs to tend to so I requested some type of compensation due to the issues we are having...at first it was yes but then he needed to speak to the office manager. Here we are Sept 01, we are now told that they cannot pick up the old doors ,asked us to discard them and they will send new doors out which will take 6 to 8 weeks and no compensation.We have asked for a full refund and dismissed us. Taking this to BBB.
If you read everyone's complaints on this website , quite a few similarities. Stay away from white shanty.