All reviews of Francis Ombrello

  • Review about: White Shanty

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Classic Naples Barn Door and Hardware

    When we ordered our door on March 30th, we were advised that the estimated shipping week was May 10. I have sent a number of email requests for status and have not received a response.

    Today, I called for status. I am now being advised that it will not ship until the week of May 24th. This is not satisfactory. I made plans to stay in Florida until May 21 to take delivery. Now I’m being told that I need to stay an additional two weeks.

    If I knew this was the delivery, I wouldn’t have ordered the door, because delivery was too late.

    Customer service is non existent.