All reviews of G. O'Conner
Review about: Trafalgar
Splendors of Japan Tour
The Splendors of Japan Tour was a huge letdown. The tour guides were inexperienced and the optional excursions were lackluster, making the whole experience unsatisfactory. My wife and I were expecting a memorable and informative trip, but instead, we were stuck with tour directors who didn't have the knowledge or communication skills needed. It was frustrating not being able to get detailed information about the places we visited, the activities we did, or even the food we ate. Trafalgar really messed up here and should rethink their selection of tour guides and vendors if they want to offer customers a high-quality experience.