All reviews of G. Rowe
Review about: Shutterfly
Photo album purchase
I've been a loyal customer of this company for a while and have always been happy with the products I've received. But my recent experience was a letdown. I was putting together this album for a big event, only to find out that there's a cap on the number of photos allowed in each album. I searched the website high and low, but there was no clear info about this limit. It was frustrating because I was only three events away from finishing the album. When I reached out to customer service, they confirmed there's a limit on both photos and pages, which was never clearly stated. Their suggestion to take out some photos to make more space didn't sit right with me because each photo is sentimental. This surprise restriction has me thinking twice about using this company again in the future.