All reviews of Gage Gusikowski
Review about: Ann Taylor
Online shopping rewards program
I've been shopping at this store for years and have always been a loyal customer. However, I've been having some issues with the online rewards program lately. Since I mainly shop online, I depend on the rewards program to earn points. But, my online purchases are not syncing with the in-store program, so I'm missing out on points. I've tried reaching out to customer service, but the problem still hasn't been fixed. When I try to fix it myself online, the system won't let me make any changes. It's frustrating and disappointing. Other stores I shop at make earning points much easier. I think if this store goes back to mailing reward certificates, it would make things a lot smoother and more efficient for customers like me.