All reviews of Georgina A Cassels
Review about: Swiminn
Order number: 21631314 for various items
EVEN WORSE than TERRIBLE
UPDATE: For anyone considering buying from Swiminn (or there associated websites e.h Runinn etc) DON'T. After responding to my review (below) they have done NOTHING. Told me they will follow it up with DHL but it's been another month and NOT A WORD or even a response to my request for and update. So just wanted to look good on here for anyone reading. THESE GUYS ARE CROOKS!! Terrible communication and systems. I have wasted over $100 (including $s I paid to them to lodge a return in THEIR system which then has lost it). DON'T TRUST OR USE. SHOULD BE BANNED. TERRIBLE!
INITIAL POST:
Would be no stars if an option. I had to return one item in an order - did it via their online system (you pay for postage and print the label it produces), dropped it at DHL as instructed and to date it's been 4 months and still showing 'in transit' (expected delivery 3-4 weeks). Swiminn customer service has been no help at all. Even called and they asked me to email and still no response. Appalling. Never use if you might need to return something from Australia. Misleading also as it comes up in Aust based searches and they advertise an Australian number for orders but beware - it's just a call centre and I've only ever reached someone who doesn't speak English. Swiminn is a rip off and a joke