All reviews of Ginger Snook

  • Review about: FOCO

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    3 mask set

    Ordering and pricing are not the issue. While my boyfriend loved his birthday present (2 or so months later), there is no customer service whatsoever. No timely response or no response at all. This is unacceptable. While I understand that companies may have a slight delay, if a product cannot be delivered in a timely fashion, either you temporarily stop orders or don't charge your customers account until the product has shipped. That is what most companies do. I have no problem paying for a product but have a problem with someone using my money and not delivering what I paid for until 2 months later.