All reviews of Giovanna Eichmann
Review about: Rally House
Sportswear apparel
My experience at Rally House was really disappointing. I ordered some sports clothes, but their customer service was a mess. When I called to check on my order, I waited for over 10 minutes and then had to choose a call back. Finally, a woman called me back, but she was short with me and didn't really help much. My order wasn't even showing up in their system, which just added to my confusion and frustration. She just told me to check a text message for my order number to print a return label, and then had the nerve to ask for the shipping fee to be waived because of their mistakes. When I asked why she couldn't help me directly, she just ignored me and hung up, leaving me feeling frustrated and helpless. Basically, Rally House's customer service sucked and left a bad taste in my mouth.