Rally House26 reviews
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Damaged product with ink stains
I got a messed up item from my order - ink stains all over it and ripped. Looked like blank ink. Couldn't use it, didn't make me happy. Been trying to talk to customer service to return it or get a new one, but can't get through. This whole thing has me feeling annoyed and let down. Won't be ordering from them again.
Sports apparel
My experience with this store was so frustrating. I ordered some sports gear online and ran into nothing but problems right away. Trying to track my order was a nightmare, with the system glitching all the time and sending me in circles. And to top it off, every time I tried to contact customer service for help, my calls were ignored for hours. The lack of communication and responsiveness was so aggravating. It made me feel like my business didn't matter at all.
Gift card issue
I had a really bad experience with my gift cards at that store. The customer service was terrible - the staff didn't know how to help me at all. They were giving me different info, and it was clear they weren't talking to each other. Plus, I found out the prices there were way higher than other places online. No deals or sales either, so it seems like they care more about money than customers. I was really disappointed overall and won't be going back.
Bought a jersey
Alright, so listen, I was pretty ticked off at first because Rally House really dropped the ball on my order. They ended up sending me two boys jerseys instead of the men's XL I actually ordered. But then I got in touch with this guy Michael L. and he was awesome - he fixed everything up for me. Turns out they fulfill orders through their stores and sometimes they make mistakes, but Michael came through and made sure I got the right jersey in a jiffy. I'll give them 4 stars because of the mix-up, but overall I'm satisfied with my purchase. Just remember, if you run into any issues, hit up the chat option because their phone customer service isn't the greatest.
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Online jersey order
I just bought some jerseys online from this store, and man, it was a total letdown. They ended up getting sent to some random city over 800 miles from where I live in Illinois. When I got in touch with customer service about it, they straight up told me they wouldn't give me a refund because technically the order was delivered. That's just not cool at all. If you want reliable delivery, I'd steer clear of shopping at this store.
Damaged Dallas Cowboys Freezer Mugs
Rallyhouse really needs to step up their game when it comes to packaging and protecting items for shipping. I recently ordered two Dallas Cowboys Freezer Mugs, and they showed up in terrible condition. The packaging was lacking - it was just a flimsy plastic bag with a soggy packing slip, gel pellets, and wet strips of shredded paper. Both mugs were in bad shape, with one having chipped edges and the other having cracks and a detached rim. I've never seen such a shipping mess before. Rallyhouse really needs to up their packaging game to avoid incidents like this in the future.
CLE sports jersey purchase
I went to Rally House at Crocker Park in Westlake, Ohio not too long ago and I was really impressed by all the CLE sports jerseys they had. I was on the hunt for the next addition to my jersey collection, and this store had exactly what I needed. The staff there really knew their stuff and helped me pick out the perfect jersey. It was a great shopping trip and I'll definitely be back for more sports gear in the future.
My new shirt
I picked up this really awesome shirt at the store, but when I got back home I noticed they actually charged me more than what the price tag showed! I was pretty disappointed because I really didn't feel like making the trip back to the store, but I definitely wanted my money back. Luckily, they ended up reaching out to me and refunded me the extra cash! I was thrilled that they took the initiative to fix their error. Now I can wear my new shirt with confidence, knowing I didn't get swindled.
Jersey and hat
Yeah, so I bought this awesome jersey and hat online 'cause I have a big game next week. I even paid for the fast shipping, but it's taking forever and hasn't even been shipped yet! What's up with that?! Now they're saying it'll take even longer? Such a bummer, dude. And when I called to ask about it, they were no help at all. Definitely not buying from them again.
Apparel
I gotta tell you, dealing with this company was such a nightmare. Their customer service? Seriously lacking. I tried everything to get in touch, but no luck – just automated replies. Talk about being stuck in a loop! It doesn't make the refund problem any better, that's for sure.
Online shopping experience
I just tried reaching out to customer service for this store through their website chat, email, call center, and text options, and let me tell you, it was a total nightmare. I never heard back and my issues were never resolved. It's really disheartening to see such awful customer service where it's like they don't even have real people to talk to. As a customer, I deserve better help and communication. Needless to say, this whole thing has left me feeling so frustrated and disappointed that I definitely won't be a returning customer.
Gift items ordered
This company is just awful, let me tell you. I ordered two things from their website for Christmas gifts - one had personalization and the other didn't. The non-personalized one was late to ship out, and the personalized one showed up all damaged and scratched. When I reached out to customer service about it, all they did was make excuses and apologize, no real help at all. They even tried to blame the postal service for losing the item that never even got to me! How can they not own up to their own mess-ups? It's just not right!
Pacheco Chiefs jersey for my grandson
I had such an amazing experience at Rally House when I bought a Pacheco Chiefs jersey for my 5-year-old grandson. Delaney, the customer service rep, was absolutely fantastic. She went out of her way to make sure the jersey got to me in time for the Super Bowl, even though it was a long shot. Delaney was truly a lifesaver, and I really appreciate all her hard work. It really meant a lot to me that Rally House listened to my concerns and had someone like Delaney help me out. I can't thank Rally House and Delaney enough for their exceptional service. Definitely deserving of 5 stars!
Sportswear apparel
My experience at Rally House was really disappointing. I ordered some sports clothes, but their customer service was a mess. When I called to check on my order, I waited for over 10 minutes and then had to choose a call back. Finally, a woman called me back, but she was short with me and didn't really help much. My order wasn't even showing up in their system, which just added to my confusion and frustration. She just told me to check a text message for my order number to print a return label, and then had the nerve to ask for the shipping fee to be waived because of their mistakes. When I asked why she couldn't help me directly, she just ignored me and hung up, leaving me feeling frustrated and helpless. Basically, Rally House's customer service sucked and left a bad taste in my mouth.
Shirt by "47" brand
I bought this shirt from Rally House not too long ago, but when I wore it for the first time, I saw that there was this huge hole starting to form under the arm because the seam was coming apart. So, I tried to take it back to the store in Frisco, TX, but they wouldn't let me exchange it and told me I had to get in touch with the manufacturer, "47".
Customer service experience
I just wanted to share that I had a really great experience with a super helpful employee at one of the stores. They were so friendly and their level of service totally blew me away. It's not often you find people who are so committed to making sure customers are happy. I left feeling really happy with the whole experience and I'll definitely be back for more shopping in the future.
Baseball jersey purchase
I just bought a baseball jersey from this store and gotta say, dealing with their customer service was a huge letdown. It took forever to get a hold of them, either waiting on the phone or for a text back. Finally when I did talk to someone, they weren't very helpful and didn't seem to care much about answering my questions. The lack of communication and slow responses really made shopping there a disappointment.
sports merchandise
I went to the store the other day, and man, I gotta say, I was let down by the customer service. I called to ask about some sports stuff, and while the employee did help me out, she was just so rude and unprofessional. Her attitude was dismissive and I felt like she was just trying to get me off the phone as quick as possible. I was really surprised by how basic her customer service skills were, and it really rubbed me the wrong way.
Penn State pint glass
I bought a Penn State pint glass from this place and man, it was a huge letdown. The quality was terrible - after only washing it twice, the decals started peeling off and now it's just a plain old glass. I tried contacting customer service for some help, but they straight up ignored me. And then, as the cherry on top, I got an email asking for a review, but when I tried to leave one, the dang website wouldn't let me. This place is a total joke and a scam, don't waste your time or money here.
About Rally House
Recently, so many companies have offered different sports apparel with the distinctiveness of various sports teams. Moreover, the fact that some of these companies could disappoint with delivery or quality of goods makes it a daunting task to choose where to obtain the type you want from. However, Rally House is one of the companies that might offer the best quality sports apparel, but are their sports clothing affordable? Also, do they have their apparel for sizes? Read reviews of Rally House here to get answers to your questions. Furthermore, the Rallyhouse reviews will allow you to gain further insight into the brand’s products and services and help you determine if Rally House will best suit your shopping needs.
About Rally House
Rally House was established in 1989 by Tim and Mabel Liebert in the United States. Moreover, this privately held retail company specializes in delivering sports apparel, home décor, and gifts branded for domestic sports teams like MLS, NFL, NHL, and NCAA. Furthermore, according to Rally House, the sports apparel they deliver is unique depending on the team's location. In addition, Rally House aims to continue producing products that are high-quality and capable of meeting their customers' specifications.
Is Rally House a Legit Site?
If you’re wondering, “is Rallyhouse legit?” you can find your answers among the positive review left by satisfied customers who have purchased from the brand in the past. Moreover, Rally House’s official website offers secure payment methods which customers can use when purchasing items from the company. Furthermore, the website has been scanned and determined to be 100% phishing and malware-free, meaning customers can browse the platform safely and securely.
Products and Services of Rally House
Rally House offers a wide collection of sports apparel and accessories for men, women, and children. For example, the men's collection includes T-shirts, jerseys, hats, bracelets, scarves, et cetera. Moreover, in the women’s section, you can find dress shirts, polos, socks, necklaces and charms, and more. Furthermore, the children’s collection is organized according to age, gender, clothing, and apparel. Additionally, you can find your favorite sports teams and brands which have all been organized in each collection.
Additional Services of Rally House
Rally House offers free standard shipping on all orders. When you place an order, you will receive an Order Confirmation email. If you don't receive this email, contact Customer Service. Please note if your order has multiple items, they may be shipped from various locations and arrive in different packages on different dates; however, there is no extra charge for split shipments. Next, click the Track My Order link at the top of your Shipping Confirmation email to track your order. Enter the tracking number and your email address in the area provided. When you order from their website, you can expect to receive your order typically within 3-5 business days. Once an order has shipped, they cannot change or cancel it. The Rally House return policy gladly accepts returns of unworn, unwashed, odorless, and undamaged regular merchandise purchased in their retail stores for a full refund or exchange within 120 days of the original purchase with the original receipt. Accordingly, Rally House returns may be made at any Rally House or Kansas Sampler location. They only ask that the products are in the original condition you purchased and in the original box/packaging with tags. Furthermore, if the item is damaged, take a picture and email it to customer care with your order number. Their customer service team will reply within two business days with a solution. They accept Visa, MasterCard, Discover, AMEX, and PayPal payments. For more inquiries, customers can contact the Rally House parma location through email or phone number. In addition, Rally House has official social media accounts on Facebook, Twitter, Instagram, YouTube, and Pinterest.
Email: orders@rallyhouse.com
Phone: 1-800-794-6085
Facebook: @RallyHouse
Twitter: @Rally_House
Instagram: @rally_house
YouTube: @RallyHouse
Pinterest: @RallyHouse
Complaints, Compliments, and Tips for Rally House
What can you say about the products and services of Rally House? Is Rally House Legit? Were you satisfied with the quality of their products? Was their customer care service helpful when you needed their assistance? Do you have suggestions that can improve their products and service performance? Kindly drop your review, for it is essential to future customers.
The Importance of Customer Ratings and Feedback
Customer ratings and feedback are important to helping Rally House grow as a brand. Moreover, the customer review page will allow the brand to gain further insight into your experience with the brand’s products and services. Similarly to the is Rally House legit Reddit page queries, customers can find answers to their questions here on the US-Reviews website. Therefore, consider leaving a review to share your experience and feedback with the brand and prospective buyers; it only takes a few minutes.
Why Share Positive Rally House Reviews?
The positive Rally House reviews will show the brand which products and services are in good shape according to past customers’ experiences. Moreover, the rallyhouse.com reviews will show prospective buyers that they can trust the brand when purchasing new sports apparel.
Why Share Negative Rally House Reviews?
The negative Rally House reviews are equally as important as the positive feedback from past customers. Moreover, negative feedback will allow Rally House to gain further insight into which products and services need improvement to ensure an exceptional shopping experience for future customers. Therefore, feel free to leave a review here if your experience with Rally House was not up to your standard.
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Contact Information
Quivira Road 9750
66215 Lenexa
United States
Categories Rally House
Online Shop | Fashion | Sport & Outdoor
Page Statistics
Seite online seit: November 20, 2019
Letzte aktualisierung: November 29, 2024
Review with most votes
Long Sleeve T-shirt with large
I have received 3 shirts now and every one has a a lopsided/crooked longhorn imprint. I have sent the first two back and received the third one today. I contacted customer servi... Read onBy: Glenn Ashley