All reviews of Glen Schmitt
Review about: Travelocity
Accidentally chosen activity cancellation
I messed up and picked the wrong thing to do, so I had to cancel it. I had to dig around the internet for a customer service number. Finally got through, but the robot helper was no help at all and just wasted my time. The first person I talked to said I'd get my money back for canceling. But then the next person I spoke to said there was no record of that and I gotta wait until May 21st for an answer. It's really frustrating and disappointing how they can't get their story straight or keep me in the loop.