All reviews of Guillermo Osinski
Review about: Taxi.Booking.com | Rideways
Late driver incident
I had a really bad experience with the service from this company’s driver. He showed up a whole 20 minutes late after dispatch had to keep calling him. And get this, he was hanging out at a coffee shop instead of where he was supposed to be with the other drivers - not cool. When I called him out on being late, he got all defensive and just up and left us high and dry at the airport. They said they'd call back with a solution, but surprise surprise, I never heard from them. I ended up asking for a full refund because the service was just so awful. Not being able to get a response to my emails or talk to a real person on the phone to sort things out was beyond frustrating.