All reviews of H. Balistreri
Review about: Kiwi
Flight booking and refund
Let me tell you about my terrible experience with this travel service I used. I booked a flight through them, but realized within a day that they were not good at all. After reading bad reviews and having problems in Korea, I decided to cancel and get a refund. Kiwi told me the refund was in progress and they were contacting the airline to complete it. But when I reached out to the airline, I found out that my tickets were not canceled, and there was no sign of the refund. The longer this refund takes, the more fees I'll have to pay. Why did Kiwi lie about the refund? I want my money back right away, or I will definitely let people in Korea know about this dishonest company on social media.