All reviews of H. Lowe
Review about: Alpha Veneers
Large veneer order
I recently ordered a large amount of veneer from this company as a customer, and I have to say I was pretty disappointed with the whole experience. The customer service only responds through email, and they were not very helpful or organized. Every time I asked about my order, I got a different answer or excuse for why it hadn't arrived yet. It was really frustrating not knowing what was going on, and it made the whole situation even worse.
Review about: Rugged Outdoors
Fleece pullover
I just bought a fleece pullover from this outdoor company's website and man, it was a real headache. It took forever, like twelve days, for them to ship it out. And when I finally reached out to see what was going on, they told me it was out of stock! Talk about a major fail in communication and customer service. So, I decided to try my luck somewhere else and came across Rugged Outdoors. Not only was the price the same, but they also offered free shipping, something the other company didn't. To my surprise, Rugged Outdoors didn't waste any time - they processed and shipped my order on the same day I placed it, even threw in UPS 2nd day shipping. I am seriously impressed with how fast and efficient they were. My fleece pullover is now on its way just in time for the season. You can bet I'll be sticking with Rugged Outdoors for all my outdoor gear needs moving forward.