All reviews of Haleigh Luettgen
Review about: The Tour Guy
Purchased tour of Windsor Castle
Our experience with The Tour Guy was absolutely terrible. We had booked a tour of Windsor Castle for the last day of our vacation in London. I made sure to bring all of my vouchers and received a confirmation email the day before the tour. When we arrived at the designated meeting point, we boarded the van only to find out that The Tour Guy had overbooked the tour. The tour guide reviewed her list and unfortunately, our names were not on it. Despite having all the necessary documentation, we were asked to leave the van and were left stranded on some street corner in London while the rest of the group went on to Windsor Castle. We tried calling their offices, but no one answered, and we ended up missing out on the tour we had been looking forward to. It was a disappointing and frustrating experience, to say the least.