All reviews of Harley Pratt

  • Review about: Enterprise Car Rental

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Car Rental 5/26 - 5/31 2021

    If I could I would leave negative stars!!! My husband and I rented a car at the airport in Latrobe Pennsylvania for a trip to the Uniontown Mountains for our anniversary. The key fob battery was not working properly. The rep told us it was normal.
    We went for a hike on a remote trail in the Mountains, when we returned to the car the fob would not unlock the doors. My husband used the spare key to get us in the car, he was in the car business for 40 years and knew what to do. After several attempts the car finally started. Luckily I had a hairclip so we got the fob open, removed the battery to find out the size. We drove miles to find a Dollar General that had the batteries, he went to buy them while I stayed in the running vehicle.
    Enterprise rented us a car with a fob that was ready to die we were out in the middle of no where when it did. We were lucky BUT THIS NEVER SHOULD HAVE HAPPENED!!!!! Also, the brakes were bad and we were on steep winding mountain roads. Enterprise needs to maintain their cars properly!!!!! We could have died.