All reviews of Harmony King
Review about: Engbers
Disappointed with lack of customer service
I was pretty disappointed with the customer service at that store. The person working there seemed like they were just filling in temporarily, they didn't really know much about the products, and they weren't very helpful. We had to find everything ourselves and nothing was organized properly. But, they were at least friendly. We usually get great service because we're loyal customers, but this time was a letdown. And even though there was supposed to be a deal where you get one pair of pants free when you buy three, we got charged for all three pairs. The staff couldn't fix the mistake, so we'll have to go back next week to sort it out. Overall, I would only give them one star because of the poor customer service, even though the quality and service are usually top-notch.