All reviews of Harry Fox
Review about: Muukal
Prescription glasses
I am a resident of Israel and before I placed my prescription order, I checked Muukal:shipping location and Israel was on the list of shipping destinations so placed the order made payment and received a confirmation. The next day, I received an email from customer support asking me if I reside in Israel because it will take long time to get to Israel. I responded that I currently reside in Israel and don't mind waiting. I then received an notification that my orders was cancelled. I immediately responded that was not acceptable and I insist that they ship the order ni matter how long it takes. I then received received another email advising me that they don't ship to Israel, yet the site continues to offer the option. This is not the way a reputable company conducts business.