All reviews of Hazle DuBuque
Review about: The Tour Guy
Medical emergency cancellation
I had a really bad experience with this company. My husband had a medical emergency, so we had to cancel our tour in Rome. Even after we explained everything, they wouldn't give us our money back. I get having a cancellation policy, but not being able to make exceptions for a medical emergency just seems cold. It really upset me and I won't be using this company again.