All reviews of helen c coronel

  • Review about: YesCustom

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Custom print PJs

    I placed an order 12/10 for custom PJs as a Christmas gift. I paid an additional $3.99 for VIP handling to ensure it would arrive by Christmas. I received the confirmation the order was placed, and it said I would be notified when the item shipped. By January 2nd I still had not received my order or any other communication from the company. I contacted their customer service department. The following day the produce was delivered via USPS. I also received an email that same day with proof of delivery. I replied back stating I was not at all happy with the service, especially since I paid extra for priority service to ensure a Christmas delivery. This morning I received this email:
    Hi,
    The VIP is not for delivery as well.
    Best Wishes,
    YesCustom Team
    Serena

    Needless to say, I will not be ordering again.