All reviews of Herta Stokes
Review about: Lux Hair Shop
Wash and blow dry for granddaughter's formal event
I recently went to the hair salon and it was such a letdown. I made an appointment for my granddaughter to get her hair washed and styled for her formal event, and I asked for a simple side braid to be added to her long beautiful hair. But when we got there and requested the braid, they straight up said no. The staff didn't seem to care at all about making my granddaughter feel special for her big day. Even though there were three hairdressers available and no one else waiting, they still wouldn't do it. It was really disappointing to see how little they valued our experience and how they ruined my granddaughter's day. I definitely plan on telling others about my bad experience so they don't have to go through the same thing.