Lux Hair Shop22 reviews
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Wash and blow dry for granddaughter's formal event
I recently went to the hair salon and it was such a letdown. I made an appointment for my granddaughter to get her hair washed and styled for her formal event, and I asked for a simple side braid to be added to her long beautiful hair. But when we got there and requested the braid, they straight up said no. The staff didn't seem to care at all about making my granddaughter feel special for her big day. Even though there were three hairdressers available and no one else waiting, they still wouldn't do it. It was really disappointing to see how little they valued our experience and how they ruined my granddaughter's day. I definitely plan on telling others about my bad experience so they don't have to go through the same thing.
$81 hair products
I'm really upset about buying stuff from this store. I spent $81 on hair products and never got any tracking info. I kept emailing them about my order but they were no help at all. It was super annoying dealing with them and I'm glad I used PayPal because now they're taking care of it. I definitely don't recommend buying from this shop - their service was terrible.
Wig purchase
I bought a wig from Lux Hair Shop thinking it would be simple, but man was I mistaken. The whole ordering process was a nightmare - slow replies, no communication, and just not worth the hassle. I made my purchase weeks ago and still haven't gotten any confirmation or tracking details. I've tried emailing them a bunch of times, but haven't heard back at all. It feels like they don't give a darn about their customers. If I eventually get my wig, I hope it's worth all this frustration. I'm really let down by the lousy service and lack of professionalism from this company.
Hair extensions
I bought some hair extensions from this store recently and I gotta admit, I'm really impressed with the quality and service. It did take a little longer than I would've preferred to process, but once it was shipped out, it got to me super fast. The hair is actually really amazing, so silky smooth with no weird smells at all. The customer service team and everyone else I dealt with were really quick and on top of things when it came to keeping me updated. Overall, I'm really happy with my purchase.
Hair products
I bought some hair products and man, it's been a total mess. It's been four weeks and my order still hasn't been shipped. Every time I ask for an update, all I get are these boring email replies. Do they really think I'm dumb? Finally got a tracking number, but who knows if I'll even get my stuff now. This whole thing doesn't make the company look good at all. I wouldn't suggest buying from them again, they need to shape up or they're probably just ripping people off.
Green and black wig purchase
I really think it would be awesome to have more picture reviews on the website. I'm sure lots of people (including me, of course ?) would be more likely to purchase from this company if customers could leave pictures along with their reviews. I recently got a green and black wig from this store and although I haven't worn it yet, it seems to be really good quality.
Long wait, poor customer service, high cost
I want to share that I had a really bad experience with an online store recently. I spent a lot of money, about $400, on some items, but it's been over a month and my order still hasn't shown up. I haven't gotten any updates on what's going on, and I've been feeling pretty frustrated and disappointed about it. Adding to that, the customer service I got wasn't great. I didn't get useful responses to my questions, and sometimes I didn't even get a response at all. Overall, I wouldn't suggest this online shop if you're hoping for a smooth and reliable shopping experience.
Hair products purchase
I bought some hair products at this store not too long ago and it was a great experience. The quality of the products was amazing and I was really happy with what I got. The customer service was also super helpful and friendly. I'll definitely be coming back to this shop whenever I need stuff for my hair.
Human Hair Extensions
I recently bought hair extensions from this store, and I have to say I'm really disappointed with the way they've handled everything. I placed my order over a month ago, and every time I asked about it, they just gave me vague answers and left me hanging. Dealing with their unresponsiveness and lack of clear communication was really frustrating. It wasn't until I got PayPal involved that they started doing something, but I'm still not sure if the products will be any good. This whole situation has been a major disappointment, and I would advise others to think carefully before buying from this place.
Gorgeous Burgundy Human Hair Wig
This wig is seriously incredible. I just got it and it's seriously the best thing ever! The hair is so thick and full, but it doesn't feel heavy at all. And it's so soft and silky, you wouldn't even believe it's real hair. The burgundy color is just gorgeous and vibrant. Plus, it arrived super quickly, even faster than I expected. The package was really secure too, so it arrived in perfect condition. I can't even put into words how much I adore this wig, it's truly a game-changer!
Custom made human hair wig
I bought this amazing custom human hair wig from a shop recently and let me tell you, I am so happy with it! It's half green and half pink and it's even better than I imagined. The quality is top-notch, the colors are so vibrant and perfectly blended. The customer service was fantastic too, the staff really knew their stuff and helped me out with my custom order. I totally recommend this shop to anyone looking for a great human hair wig.
Hair extensions
I bought some hair extensions from this store not too long ago, and let me tell you, it was a complete disaster. Even though they had some really nice stuff, trying to place my order was a real headache. It took forever for my order to even ship, and when I tried to get help from customer service, all I got back were these canned responses and no actual solution to my problem. It was beyond irritating, to be honest.
Hair growth serum disappointment
I was really excited to give the hair growth serum a try after seeing those amazing before and after pictures on Instagram. But, after using it every day for weeks, I didn't see any difference in my hair growth. I felt kind of tricked when I found out that the same lady in the ad was actually promoting hair toppers, which made me question if the results were real. It's just sad that they use dishonest advertising to sell a product that didn't work like they said it would.
Late delivery, lack of communication, unprofessional service
I'm really upset with the service I got from this hair shop. I ordered something back on February 4th, and it's already May 4th and I still haven't gotten it. I've tried reaching out to them multiple times, but I haven't gotten a good reason for the delay. The responses I've gotten seem like they're just automated and show no real care for my concerns as a customer. It's super frustrating that they won't give me a clear timeline for when I'll get my order. When I asked about getting a refund, I didn't get any response at all. This kind of unprofessional behavior is not okay for any business. I've complained to consumer affairs and I encourage others who have had similar issues to do the same. This company clearly isn't being honest and should be responsible for their bad business practices.
Hair extensions
I messed up and accidentally gave the wrong address when I ordered my hair extensions from this shop. But you know what? They were super nice and fixed everything for me! They corrected the address, changed the shipping costs, and double-checked my order to make sure it was all good. And on top of that, they even included a return shipping label just in case I needed to send anything back. I was really impressed by how understanding and helpful they were!
Wig purchase
I just got a wig from this hair store and let me tell you, I am super impressed with how great it is. The wig I got was seriously stunning and hardly shed at all, if it even did. I can't even put into words how happy I am with my purchase. And the customer service was amazing too - the staff really knew their stuff and were so helpful in finding me the perfect wig. I definitely suggest this hair shop to anyone looking for top-notch wigs.
Hair extensions
My time at Lux Hair Shop was amazing! The staff knew their stuff and helped me pick out the perfect hair extensions. The products are top quality and the extensions look so natural and flawless. The salon is beautifully decorated and gives off a luxurious vibe. I'll definitely be coming back for all my hair needs from now on.
ordered a wig online
I ordered this wig online and it was a total nightmare. I had to wait forever for it to even get shipped out! I tried contacting them so many times and got no response until I basically threatened to call my bank and Consumer Affairs. Finally got the wig after like three weeks. It was just such a hassle, ugh.
Hair extensions
I bought some hair extensions from this store not long ago, and it's been a bummer because I haven't gotten them yet after waiting around for four weeks. They finally gave me some tracking info about two weeks after my purchase, but when I checked, it showed that my stuff is just chilling at their warehouse. It's been pretty annoying dealing with them since they take like 5 to 7 days to respond to my emails, and when they do, it's not very helpful or clear. Because of this delay and lack of movement on my order, I decided to contact PayPal to ask for a refund.
Hair bundles
I bought some hair bundles from Lux Hair Shop, but it didn't go so well. I had to wait a whole 12 business days before they even let me know my order was ready to pick up. They told me twice it would be sent out soon, but I never got any updates or communication. The discount they gave me wasn't enough to make up for the long wait. I ended up having to buy something else while I waited for my order to show up, and it was pretty frustrating.
About Lux Hair Shop
Hair is a natural beauty; the beauty reflects more if it's well packaged - most notably in females. Women's hair is diversified in the kind of hairstyle, color, attachments, and others. Lux Hair Shop is a company that specializes in the production of hair-based products that build up the beauty of natural hair. However, before giving them a try, read reviews of the company here to know what to expect from the experiences of previous customers.
About Lux Hair Shop
Lux Hair Shop is a retailer in the distribution of hair products. The company claims the possession of any hair type, color, irrespective of the user's head shape. The company shows its collections are sourced from various leading hair products in the world today, and most notably in the form of human, synthetic, and other kinds of hair products. Lastly, Lux Hair Shop claims to be the best in the distribution of world standard hair products.
Products and services offered by Lux Hair Shop
The company uses various orientating programs to deliver its services in displaying pictures, videos, and other analytics options to show their customers "how to use their hair products." Some of the products are "wigs, human hair wig, men toupee, color collections, among others. , Enjoy FREE shipping on Wigs for women and men, Hair Tapes, Hair Bundles & Frontal & closure, amounting to over $80. If the order's price is less than $80, the shipping fee needs an extra $20. For other countries, the shipping fee is $35. If you want to get the products within few days, please contact them. They will rush your order, but it needs an extra $39. Preparation time for regular orders take 6-9 working days, custom orders take 30-60 working days, and in-stock items takes1-2 working days. Fast delivery time takes 3-6 working days, while regular delivery time takes 6-9 working days. All orders canceled within 12 hours of purchase will be eligible for a full refund. All orders canceled within 24 hours will be eligible for a 50% partial refund. All orders cannot be canceled or changed after 24 hours. If you are not completely satisfied with your purchase because of their fault, they accept returns of the hairpiece. Luxhairshop.com will make the returns process as easy as possible. Customers have the right to apply for a return within 14 days after the receipt of the product. Customers will only be charged once at most for shipping costs (this includes returns); No-restocking fee to be charged to the consumers for the return of a product. Lux Hair Shop accepts payments via Debit or Credit card (Visa/Master/AE card), PayPal, Western Union, and Bank Transfer. For more inquiries, contact their customer support at service@luxhairshop.com or +86-053258828025.
Compliments, complaints, and Opinions
Do you own any products from Lux Hair Shop or have one-time shopped from them before? If yes, do you think they are capable of delivering quality products? Please, drop your review below and share your experience(s) with other potential customers.
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Contact Information
Categories Lux Hair Shop
Fashion | Personal care | Online Shop
Page Statistics
Seite online seit: June 15, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
Wig purchase
I just got a wig from this hair store and let me tell you, I am super impressed with how great it is. The wig I got was seriously stunning and hardly shed at all, if it even did... Read onBy: earlene