All reviews of Sonia Collins
Review about: Lux Hair Shop
Wig purchase
I bought a wig from Lux Hair Shop thinking it would be simple, but man was I mistaken. The whole ordering process was a nightmare - slow replies, no communication, and just not worth the hassle. I made my purchase weeks ago and still haven't gotten any confirmation or tracking details. I've tried emailing them a bunch of times, but haven't heard back at all. It feels like they don't give a darn about their customers. If I eventually get my wig, I hope it's worth all this frustration. I'm really let down by the lousy service and lack of professionalism from this company.