All reviews of Hollie Currier-Carlson
Review about: Alpha Defense Co.
Love our purchase
My husband and I have made 2 purchases with Alpha Defense and have had only 1 issue, some stickers my husband ordered were back ordered. All these negative responses are bad beings the current situation the world is in. Just because a company is trying their hardest to keep up the all the orders coming in because people are “desperate” for something doesn’t mean you can bash a company. Every shopping (in person or online) is in complete backlog right now. Give it time people!
Don’t care what’s going in the world, a month to get something when you’re competitors are getting stuff out I less than two weeks? That’s just bad business.
So I just need to know is this really a scam, I saw it says it takes 30 days and thought it was reasonable but now I’m seeing its a scam and when I try to contact the company I get no response
Ha ha PK, I feel your pain too. Just got my 5 faceshields(camp) that I did not order. I was impressed that I actually got something. Customer Service with this company is not their gift. They give an email on their phone message, however, it’s so fast and somewhat inaudible. Live Chat and calling is a joke. Fingers crossed, maybe I’ll get lucky and hear from Jordan, I hope
I understand the long wait, but what I don't understand is 5 items I've ordered are none of my orders! There was a note stating NOT THE DESIGN YOU CHOSE BUT THE SAFETY YOU NEED. This is outrageous and unproffesional! Its like I've ordered pizza and effing broccoli arrived! If you don't have the item shoot me email quickly and be honest I would gladly get my money back for refund! You took my money anyways basically screwed me! My review doesn't stop here!
If it's too good to be true, ...it usually is.
Buyer beware... Made in China.GTFOH this sounds like a moron who works for the company trying to defend this company's sorry ass business practices. Too many people on here with the same story. One or two instances is one thing. 100 reviews with the same complaints is another. Screw these scamming ass people.
just received my order after 5 weeks and all 5 face shields are not the style I ordered. Also the ones I received are very low quality. SCAM.
I get that they may be busy. But no way to contact them leaves me thinking this is a scam. All I'm looking for is an update. Three weeks and no contact, no email, no time estimate. Terrible customer service.
This company is taking orders they can't possibly fill on multiple websites. Customer service is nonexistent and according to BBB this is an ongoing issue NOT just due to the pandemic.
This is BS.. it’s been over a month and still waiting!! I need it now! I’ve purchased online from other companies and had no problems..
Thank god I ordered mine via paypal. I guess I will just report and get my money back. This is ridiculous. Order on 04/19/2020 paid the additional for priority delivery. Was told that it shipped last Thursday and that tracking number would take 24-48 hours. Still no tracking and I have to wait on a huge que in customer service again. I am so angry right now.
Ordered on 4-9-20. Conming up on 2 months...got a track number about 3 weeks ago. Said order was in route to DHL each time I checked it. Now that track number is invalid.
I wore this once and now there is a chemical smell and taste in my nose and back of my throat 4 days on!!!!!
DO NO BUY!!!!! Impossible to reach, voicemail full, chat doesn't respond, no email to reach them.
They also sent me the wrong items...
This company needs to be sued, I am happy to spearhead it.
If #Covid19 was a company, it would be called Alpha Defense! Bunch of clowns running a disgusting company!!!
I was charged 51.47 for 5 mask that back oder never showed up..