All reviews of Hollie Macejkovic
Review about: Food52
Shipping address issue
Man, let me tell you about this aggravating situation I had trying to change my shipping address for an order I placed. I messed up the address and tried calling customer service for days to fix it. Finally got through to an agent via chat, only to be told the items hadn't shipped yet but the address couldn't be changed because it was already "in the system." That was super frustrating to hear. The agent just gave me a cookie-cutter response about how hard it is to change addresses, no real help at all. That's just lousy service, no care for the customer at all.