All reviews of Idell Fritsch
Review about: Air Serbia
Air travel from Nuremberg to Zagreb via Belgrade on 15.3.2024
Our experience with this airline was terrible. When we checked in at Nuremberg, they didn't tell us about the 2-hour flight delay. Even though the plane wasn't full, they gave us a window seat without an actual window. The connecting flight in Belgrade was a nightmare. They sent us to the transfer counter where the staff was really unhelpful and rude. They couldn't even give us boarding passes for the flight that was 4 hours later. We had to leave the transit area, go through immigration in Serbia, check in again with Air Serbia, go through exit immigration, and then go back to the transit area. We didn't get any help during this whole process, which took 1.5 hours. And then the next flight was delayed by over an hour. I don't think there's a worse airline in Europe. We won't be flying with them again, no matter how cheap their tickets are.