All reviews of Ilene Prohaska
Review about: Universal Textiles
Incorrect color jacket received
When I first got the wrong colored jacket in my order, I was pretty bummed out. It took a bunch of emails going back and forth before I heard back, but I'm happy to say they fixed the problem in a good way. The customer service folks told me I could keep the jacket they goofed on and they'd send me the right color one I actually wanted. This really made my day, especially since I'm 69 and appreciate good customer service.