All reviews of Imani Gibson
Review about: Eyedictive
Oversized sunglasses purchase
I just bought a pair of sunglasses from this store for about $40, but they ended up being too big for my face. I sent them back right away because I knew they weren't going to work for me. The return process made me pay for shipping, which ended up being $10 out of my pocket. When I reached out to customer service, they told me they don't cover shipping costs, even though the problem was with the size, not something I did wrong. It was frustrating to lose that extra money on shipping for sunglasses I couldn't even use. I think the company should think about changing their return policy to be more fair for customers in similar situations. It would definitely make the whole customer experience a lot better.