All reviews of Isadore Hoeger
Review about: ProBikeKit
My order got damaged, but Pro Bike Kit sent a replacement!
My package from Pro Bike Kit just came in, and I was super stoked to open it up. But when I finally did, I was bummed to see that my item was all messed up and damaged! However, I decided to reach out to them to see if they could help. I ended up chatting with this awesome person named Kumi, and they were so nice and helpful. They reassured me not to worry and that they would send me a new item right away. I felt relieved and happy that they were on top of fixing the problem. Kumi kept me in the loop on everything, and now I have my replacement coming. Even though my first item was a dud, I'm grateful that Pro Bike Kit handled it so smoothly, and I would definitely shop with them again. Thanks a bunch, Kumi!