All reviews of Izabella Haag

  • Review about: Garrett Wade

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    wood-carving chisel set

    The wood-carving chisel set I bought was really good, just what I needed. But one of the chisels was messed up, so I had to return it. That's when things went south. I used the return tag and label they gave me, but I had to bug customer service a bunch of times to make sure they got it and when I'd get my money back. Dealing with the chat bot was annoying, and when I finally reached a real person, it still took forever to fix the problem. It ended up taking weeks for me to get my refund. It's frustrating that a company that sells awesome stuff doesn't have their act together when it comes to returns.