All reviews of J. Powlowski
Review about: Retrofete
Christmas pants
The pants I got were so different from the picture I saw online. They were awful quality and didn't fit right at all. And to top it off, dealing with customer service was a total nightmare. I tried to explain my situation - recovering from a torn ACL and surgery during the holidays - and they wouldn't budge on their strict 14-day return policy. All I wanted was store credit and they just couldn't handle it. It's frustrating to get such lousy service, especially from a high-end brand. Now I'm stuck with pants that don't fit and there's no way to send them back.