All reviews of Jackie Stehr
Review about: Air Serbia
Flight booking confusion
My first experience booking a flight was really frustrating and disappointing. I got an email saying there was a "change affected" but it didn't give me any details on what was actually changing. That left me feeling super confused and annoyed. I had no idea which day or time the change was for, so I couldn't plan anything. And to top it off, there was no way to get in touch with the company for help. I even tried to file a complaint on their website but it wasn't working right. Basically, the total lack of communication and customer service was a huge bummer.