All reviews of Jadyn Doyle
Review about: Lane Crawford
Faulty sequin top return
My experience at the Lane Crawford IFC branch was a total nightmare. Being a gold card member, you'd think I'd receive better treatment, but nope, the staff there was just plain incompetent and rude. The concierge supervisor, Suki Cho, was particularly clueless and not helpful at all. And don't get me started on the concierge manager, Macrina To - she was just downright rude and didn't even try to apologize. The whole mess started because some guy on staff made a mistake, and it ended up causing me a lot of stress and embarrassment. Honestly, the lack of accountability and customer service there is just mind-boggling. Do yourself a favor and steer clear of this store like it's the plague.