All reviews of James Boivin
Review about: The Vacuum Factory
Sirena Vacuum System
Extremely disappointed with these folks. I wanted a 1200 WATT Sirena vacuum and the sales associate said they have one ready to ship...so I ordered. The equipment came rather quickly and was well packaged.
When I took the main unit out of the box and turned it over it was 1000 watt NOT the 1200 watt i requested and purchased. Calling these folks is a true nightmare...EMAIL only and you will get a quick response.
Their email stated that they have not had 1200 watt units in years and the 1000 watt unit will be just fine...this is what really bugs me.. tell you one thing...get another...they must be on commission?
They offered me a 50 dollar credit and I took it and will keep the machine...but I will be calling the BBB and having a chat with them on their business practices.