All reviews of Janice Roberts

  • Review about: KidsHoo

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Family christmas pajamas

    My order went smoothly but then when I checked on the tracking on the link provided it said a label was made and that was as far as that went for 10 days. I had no way of knowing where the order was and when it would be delivered. I contacted the company through their support email. In the end, kidshoo came through. The package arrived in time for Christmas and all the sizes were right. I see from this web page that they are having trouble with the shipping but if they can work it out as they did with my order and get people their orders in a reasonable length of time, they would get better reviews and possibly more customers. So, if the shipping problems are fixed. Yes, I would buy from them again. Thank you kidshoo for getting my order to me.

    I ordered Christmas pajamas too, but they were not as described, came late and I ended up returning them, but they made me return to China which I did. And now PayPal is saying that the seller is not telling them that they received the items back, but the company won't respond to my emails - there is no phone number. Buyer beware - this is a difficult company to deal with if your order is wrong.

    I'm glad you got yours. I got my Christmas PJs on Jan 6th

    Still waiting on the Christmas pajamas that I ordered on 12/5/20 ????

    The worst company ever....beware! Ordered Christmas pajamas but canceled order within an hour. Acknowledged and said they would give refund. Did not, have no pajamas and PayPal did not give back money after filing two claims. PayPal just as bad

    I ordered family PJs and never received them due to the company not putting the complete mailing address on the label. Tried working with them through email and they refused to resend the items or refund my money. Afterwards, they totally stopped responding to any inquiries of a resolution. BEWARE of this company and if you have trouble with them as I did, please report them to the BBB so we can them to stop the illegal practices they are performing.

    I order props pi shoes I think it said wrong size I need a 9

    I need a 9 shoe I think I mistakenly got 12

    I can't even track my package to know when or where it is. Hoping I get it in time