All reviews of Jaren Kunze

  • Review about: Myrah Penaloza

  • Ordering

    Service

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    Would buy here again
    Overall

    Recent purchase

    I've been a fan of this company's products for a while now, and I recently ordered three items in early December. I was surprised to find out after placing my order that everything is 'made to order' and could take up to 6 weeks or more to ship. Even though the company's Instagram posts made it seem like items were in stock and on sale, I found out that everything is actually made to order and can take 28 days or more to arrive. I asked for a refund right away, but I haven't heard back from customer service. I'm frustrated by the lack of communication and action, so I've decided to share my experience on social media to warn others about these practices and poor customer service. I'll keep posting until I get my refund because I'm shocked and disappointed by the company's actions. Dealing with these unethical practices is disheartening, but I feel like I have to warn others and shed light on the company's deceptive ways to protect other consumers and hopefully get my money back.