All reviews of Jarrod Deckow
Review about: Chiko
Defective oxford shoes
I bought a pair of oxford shoes from this place not too long ago, and let me tell you, it was a total letdown. When I got the shoes and tried them on, I saw right away that the heel of one shoe was falling apart, making it super hard to walk in them. So, I reached out to customer service about it, but they just brushed me off and said they don't do refunds for used items. I was really frustrated because I had only worn the shoes for a short time and it was obvious they were messed up. The fact that they didn't even acknowledge the problem and wouldn't help me at all just made me even more disappointed. It's clear that they care more about making money than making their customers happy, and that's not cool.