Chiko57 reviews
This score is based on 57 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Sizing looked decent
I saw the size chart on the site — helpful. Haven't ordered yet, but I'll get a tee for working from home; hoping the fit and fabric are decent.
Unexpectedly smooth delivery
Right in the middle of the speeches I checked the online gallery — remember my sister had tipped us? — and the photos were already delivered fast, customer support helped tweak a crop, super friendly. Felt relieved and genuinely happy we went with them, no regrets.
Vanishing act
Right as I was wrapping it to drop in my kid's backpack, the site vanished and my $300 was gone — called support, crickets. It stung; now I stick to trusted shops.
Sizing note
I needed a better fit after past bad buys. Saw the size chart and will order. Fingers crossed it feels comfy and actually fits, not sure yet.
Payment vanished
By the time the site disappeared, I was $300 down — I hesitated before ordering, thought it might be fine for daily gear, but my doubts were justified; no reply.
Wrong model, wasted cash
Not worth it — they sent the wrong model, plain and simple. I needed the right one for my bad back, so this was extra annoying. Refund came quick (nice), but I still lost about €30 on import tax and return postage. Timing was awful, ugh.
Pretty photos, small hiccup
Halfway through the reception I remember watching them quietly steer people into small moments — their shots are gorgeous and natural, we keep finding new favorites when we scroll and scroll. Not perfect (gallery was a bit slow), but overall way better than past photographers.
Wrong model, costly return
Got a different model than I ordered, which was annoying and a bit frustrating. They refunded fairly quickly, but I still ended up paying about €30 in import tax and return postage. Customer service was polite, but the delivery mix-up cost me time and money.
Ghosted after ordering
Ordered a pair three weeks ago; the site looked ok. First I thought it was fine, but the shoes never shipped and customer support went quiet. Tried to get a refund, nothing. Kinda bummed and wary, feels like they ran off with my money.
Almost gave up
Almost gave up on this order — they delayed my shoes and I worried it was a scam. Then customer support actually refunded the shipping mixup and re-shipped overnight. That moment I saw the tracking and felt relieved. Not perfect but fixed it.
Nice-looking but frustrating fit
I kept checking the porch for these — waited about a month, which already soured me. They look pretty good and I was excited to wear them for commuting and weekend walks, but they're just too small. Maybe I could stretch them, maybe not. After the slow delivery and customer service that kind of ghosted me, I really don't want to deal with returns. Bit of a bummer.
Finally fit — glad I kept them
I spotted these on Instagram after my sister told me to check Chiko's. They took forever to arrive and at first they were way too tight — I almost returned them. The moment I slipped them on after a quick stretch I knew they'd work; that relief was real and kind of surprised me. Customer support was slow, but I'm honestly glad I kept them and told a coworker.
Took a while, but okay
I almost gave up, honestly. I ordered back in mid-January and barely heard anything, so I stopped checking for a while. When the box finally showed up in March I was bracing for disappointment. Then I tore it open and yeah — it worked, like right away. First use was easy, no fuss, and that’s when I felt relieved. Not perfect service, but happy it ended up being quite a good buy.
That moment they actually fit
solid build, decent leather, not that fake rubber look others gave me. Customer service was helpful too, answered a question without fuss. Returns were straightforward, surprisingly. Not perfect, a bit stiff at first, but after a few wears I was genuinely satisfied.
Smooth return saved the day
they looked and felt kind of plastic, more rubber than leather — not what I expected, and I was annoyed. On the bright side, delivery was fast and customer service was surprisingly helpful. They replied quickly, explained return steps clearly, and processed the refund without drama. Not happy with the boots, but really relieved the return went smoothly.
The email that changed things
slow and radio silence. Then in early March I finally got a clear status update and an apology with a new ship date. That little message changed everything. I felt relieved and actually comfortable ordering more now, surprising given how rough the start was overall.
Smell and fake leather, buyer beware
ask where it's made and maybe don't expect leather.
Almost wrote it off
Right when I opened the box I was ready to toss them — strong chemical smell, looked cheap and not leather. I needed decent shoes for long shifts because my back’s picky, so I was skeptical. After returning them and a slow couple weeks, customer support finally processed the refund and sent a helpful note. That little reply and the money back was the moment I relaxed and actually felt satisfied.
Pretty pics, lousy follow-up
don't count on quick replies or timely delivery. I found them on Instagram after a coworker tipped me, so I ordered hoping for an easy buy. Messages? Left two voicemails, no reply. Delivery dragged forever and the site phone goes straight to voicemail (weird). The product photos were actually accurate — pleasant surprise — but the radio silence and slow shipping made the whole thing stressful and annoying, honestly, no kidding.
Radio silence and slow shipping
I bought a replacement charger because I work from home and needed it quick. I was hesitating since the site had weird contact info, and yeah that worry was legit. I placed order 470825 on Nov 13 and left two voice messages — nothing. Package finally showed up way late, product works fine though. Still, not great when you need things fast and no one answers.
About Chiko
Although many online stores are offering different shoes in the market, finding one that stands out from them all is a daunting task. So, where can you find a store offering competitive pricing, unique designs, on-time delivery, impeccable quality, and the most efficient service in the footwear industry? So if you are a fashion-forward customer looking to add to your collection, then Chiko is one online store you can visit. Learn more about Chiko by reading honest customer reviews of the products sold at their website on US-Reviews.
About Chiko
Chiko is an online women's fashion shoes store established in 1999 by Judy Chin and R. Kolkman. Chiko has grown to become a leading online retailer of trendy and integrated fashion accessories around the globe. The company offers customer-oriented shoes and handbags that match the current trends in the fashion industry. Further, Chiko insists their footwear come in fashionable designs, impeccable craftsmanship, and are sold at affordable prices. The company asserts the number of customers looking to purchase shoes that offer unique designs, impeccable quality, and are reasonably priced has increased since launching the first Chiko ready-to-wear collection. In addition, Chiko claims they want to provide their customers a unique shopping experience that combines the values of traditional shoe creation with modern technology and an abundant industrial supply chain.
Products and Services of Chiko
Customers looking to purchase footwear can comfortably do so on the Chiko website and have their orders delivered straight to their doorstep. The various categories on offer at Chiko online store include women's shoes, men's shoes, handbags, and accessories. Additionally, there are various trends of shoes on sale at Chiko online store, which include Chunky Soles, Platforms, Embellished, Chain, Pearl, Square Toe, Sculptural Heels, Kitten Heels, Mismatched Shoes, PVC Clear Shoes, Animal Print, Mary-Jane, Slingback, and Loafers. Chiko online store accepts payment via PayPal and Credit Card. Additionally, customers can use Chiko's shoe size guide to ensure they get their shoe order right when ordering from the Chiko online store.
Chiko Shipping & Return Policy
Chiko claims they ship to all countries. Also, they offer free express shipping worldwide on orders purchased from their online store. Also, customers have to allow 7 to 10 business days for in-stock items to be shipped. However, Chiko claims they will not ship to PO Boxes, Military APO, or FPO boxes. Chiko's return policy allows for the return of the unused, unworn, undamaged items in their original condition & their original packaging and is returned within 30 days from the date of purchase.
Compliments, Tips, Complaints, and Reviews about Chiko
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Last update: November 2025
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Review with most votes
Delayed order status
I bought something almost two months ago and I've been patiently waiting to hear about my order. I get that it can take time to process, but come on, it's now March an... Read onBy: kellie