All reviews of Jemm

  • Review about: MensTuxedoUsa

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    Would buy here again
    Overall

    Plum Suit - oversized and the service was the worst!

    I got a suit from this place for my birthday. I got 3 other blazers that were all a 44L but the one I got from this place was 4-6 sizes too large and made it seem like I was a kid wearing my dad's suit. So I reached out to customer service, no " Hi," or "Im sorry about the issue...," or any other basic courtesies, just straight to "there's a fee for returns, you pay for the shipping for the return, and the exchange item. The customer service rep has only made a bad experience even worse. Im still going back and forth with them and cannot believe I have to deal with either paying an additional $60+ for an exchange or just cut my loss on the suit altogether.