All reviews of Jerad Rosenbaum
Review about: Garrett Wade
Tool items purchase
I bought four tools back in January, hoping they'd arrive quickly. But it turned into a mess when all I got was an email saying they'd ship soon, and nothing happened for weeks. I tried talking to customer service, but all they did was say they'd get back to me, which they never did. Eventually, I got some money back on my card, but in a weird currency and with no explanation. I'd rather have the tools late than not get them at all. This whole ordeal taught me to not trust Garrett Wade's promises or shipping. From now on, I'll stick with a more reliable supplier like Lee Valley.