All reviews of Jessica Xing
Review about: Soulmia
Clothes
This company is a scam. They claim you can have an "easy return" within 14 days of receiving the product. But No. When I need my defected, awfully qualitied, weirdly sized, whatever (if you call that clothes) to be returned. Here is their response:
"As the return shipping charge is high and needs a very long time till we received it.
As I see, the style you bought is really popular and cost-effective, maybe you can give it to a suitable friend/family as a gift or transfer it to your colleagues/neighbors. " Then no response.
WHAT THE HELL?! I have marked this as an unauthorized transaction and filed a claim at Paypal. I will also see what else I can do to stop more people being scammed. I will get my money backIt took me about 1 month.
Also want to follow up my experience. I was able to reach an agreement of partial refund with Soulmia. They are quite patient and helpful while helping me with the refund. I am satisfied now and very appreciate their assistance.
Hi Jessica, how long did it take for you to receive your shipment? I’m still waiting months later and am very close to starting a legal dispute given all the bad reviews. It’s just not ok for a company to take advantage of people like this!