All reviews of Joan Kreiger
Review about: Soft Surroundings
Soft Surroundings: Mediocre clothing and home goods
As a customer of Soft Surroundings, I have had mixed experiences with the company. On one hand, their clothing and home decor options are unique and stylish. I particularly appreciate their selection of comfortable, flowy clothing that is perfect for lounging at home. The quality of their products is generally good, although I have received a few items that were damaged or not as described.
On the other hand, I have had some issues with their customer service. I have had trouble getting a hold of someone on the phone, and when I have been able to speak with someone, they haven't always been able to help me with my issue. Additionally, their online store can be difficult to navigate at times.
Another downside is that they only operate online, so I can't physically see or try on the products before buying them. This means that I have to rely on the product descriptions and images on their website, which can be hit or miss.
Overall, while I do like the style and quality of Soft Surroundings' products, the limitations of buying everything online and the subpar customer service are downsides that I have to weigh before making a purchase.