All reviews of joana
Review about: Vidgo
Streaming service offline
This streaming service has been down for like two weeks now, and the provider hasn't said much about it. I've tried to get in touch a bunch of times for updates and the refunds they promised, but they haven't said anything back. It's really annoying to keep paying for something that's not working and even more annoying to just be ignored when you're looking for help.
Review about: 1800Petmeds
Heartguard for Dog
I really love shopping at this place! They always have my dog's Heartguard in stock and they're super quick at getting it to me. One time my vet made a mistake with the size and weight for my dog's Heartguard, and these guys handled it like pros! They reached out to my vet to correct the problem and made sure my dog got the correct medication. And the prices are really affordable for us pet parents on a budget. I'll definitely continue to come back here for my furry friend's medicines!
Review about: Brooks Brothers
Portuguese flannel shirts
I recently bought two Portuguese flannel shirts from this store. Before purchasing, I reached out to customer service to double-check where the shirts were made. The representative told me they were made in Portugal, but when I got them, I found out they were actually made in China. I have a personal rule against buying clothes from China for ethical and quality reasons, so I was really let down and annoyed. The shirts were not great quality and definitely not worth what I paid for them. I ended up tossing them both out and will be challenging the credit card charges due to the misleading information.
Review about: Chinese Laundry
Online shoe order
I ordered these shoes for my cats, but they sent me baby shoes instead. They were way too small and didn't fit my furry friends at all. Now my cat is upset because she couldn't get dressed up for the other cat's birthday party. I need a refund and the right shoes sent to me ASAP so this doesn't happen again. Thanks.
Review about: Zipcar
Signed up, no cars in city
My experience with this car rental service was absolutely terrible. I signed up thinking I could rent a car in my city, but turns out they had none available, despite Google Maps saying otherwise. When I tried to cancel my membership just 5 minutes later, they said no to giving me a refund. The person I talked to on the phone promised to call back, but that never happened. Their dishonesty and awful customer service really let me down.
Review about: Gamehag
Reward redemption experience
Recently, Gamehag has been having a lot of problems with offers for countries in Latin America, specifically ones that are listed as "under maintenance with Misty Spells." The tough part is that you have to download the game before you can even try to get the reward, and there's no promise that you'll actually get the gems or prize in the end. It was a bit of a struggle, but eventually, I managed to get my gems and claim my prize without any extra hassle.
Review about: E Juice
Flavored E Juice
I've been shopping at this online store for about a year now, and I gotta say, they really go above and beyond with their service. My first order came in just 2 days like they promised, but it had different flavors than I wanted. I shot an email to customer service, and the very next day, I got the right package. Ever since then, each order has been on point and on time. I like that they always double-check product availability before sending it out, so I always get what I ask for. Their customer support is top-notch, and every time I've reached out, it's been a positive experience.
Review about: Green Pan
Expensive pans
I bought some expensive pans from this store, thinking it was a good investment. But man, just a few months later, the coating on one of them started peeling off, even though I took good care of it like they said. I contacted customer service, hoping to get it sorted out quickly, but they've been dragging their feet for over a month now. They keep saying they'll send a replacement, but then they don't follow through. It's been so frustrating and a total letdown. Such a waste of money!
Review about: Taylor Stitch
Shirts, pants, and jackets
I recently bought a bunch of stuff from this brand and let me tell you, I'm super impressed. The clothes are not only stylish and well-made, but they fit like a glove. And the fact that they're made in the US is a nice bonus. I've got a bunch of shirts, pants, and jackets from them, and I haven't been let down by any of my purchases. What really makes them stand out is their awesome customer service. When I had to exchange something, they were quick to respond and got the replacement to me right away. That kind of efficiency and professionalism is hard to find these days, so I really appreciate it.
Review about: RepairClinic
Customer service experience
I had a really lousy customer service experience at RepairClinic the other day. The person I talked to was so rude and argumentative, making the whole situation really unpleasant. It seemed like they didn't care about my concerns at all and I felt disrespected the whole time. The way they acted was totally not okay, and I really hope the management does something about it and trains their staff better in how to treat customers right.