All reviews of Joanne Hackett
Review about: Airalo
Short trip to Turkey
I used the eSIM service on my recent short trip to Turkey and I have to say, it was a bit disappointing. I decided to go with a 2 GB plan based on some recommendations from friends. However, not long into my trip, I started getting a bunch of emails from the company saying my data was about to run out and I needed to buy more. It was annoying because I kept checking on the app and it showed I still had plenty of data left. Despite this, the emails kept coming. It felt like they were being a bit too pushy by constantly asking me to top up when I knew I was okay. When I reached out to complain, they said sorry, but by then, the whole experience had already left a bad taste in my mouth. Being someone who travels a lot, I really do expect better service and clearer communication from the companies I choose to give my business to.