All reviews of Joanne Pfeffer

  • Review about: LA Apparel

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Secret hoodie sale

    I recently chatted with a customer service guy named Axel at this clothing company, who works in Germany and the UK. I was really impressed with how fast he got back to me after I sent an email. I asked about a sale on some secret hoodies, and Axel not only answered right away, but he also told me the sale was only happening on the US site. Even though, I said I still wanted to buy the hoodies. Then, surprise surprise, Axel reached out less than a minute later to say the sale would be happening on the EU site soon. His quickness and attention to detail really made me feel like a valued customer. I can't wait to get my order and see how good the materials are. The service from this company has been so great that I'm thinking of leaving another review once I get the clothes.