All reviews of Jocelyn Rogahn

  • Review about: Groceries Apparel

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Questionable return policy change

    Recently, I had a pretty frustrating experience with the customer service at this store. I made a big purchase during a sale, only to later find out they changed their return policy to not allow returns after sales. The return link on their site was broken and it took way too long for someone to get back to me. When I asked about the policy change, I got no response. This lack of transparency and crappy customer service is just not cool.