All reviews of Jody Miller
Review about: Bloomscape
Lots of plants
Plants I received in year 2021 did not match the pictures or descriptions in the Bloomscape web site. Much smaller and way fewer leaves. Most were dead or dying. I've sent messages and photos via their web site, and have never received a response or refund. There's no way to call - they have no number listed on their site (probably for that reason). Also the plants had lots of gnats, but that's the least of the problems. I'll never buy from them again, and advise against anyone doing so.
Jody, thanks so much for writing this review. I feel validated! I ordered several plants from Bloomscape last year, and they were huge, healthy, and were shipped promptly. This year, the plants I have ordered were not even half the size, and mine also had gnats. I should know better than to order anything from a company who does not offer a phone number. They respond to emails when they feel like it, which is sometimes never. Sometimes they will respond in a few days, but they never resolve any issues. It is clear that they are on a mission to improve their profitability, but they are doint that at the expense of losing good customers. Stupid, short-term thinking, @bloomscape